Complaints

HOW TO PROCESS WITH COMPLAINT

Despite all the care we give to our products and transport to you, there may be reason to complain. If such a situation occurs, please email us at: . Describe briefly the reason for the complaint and indicate your phone number. For faster processing of your request, it is advisable to send the order number or purchase receipt (invoice), the marking of the goods you want to claim (see the proof of purchase) and photos of the defective goods.
On the basis of the materials provided, we will contact you back to arrange an individual solution to your complaint.